Privacy Policy

Last Updated: [10/09/2025]

Xrossly (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and payment details when you create an account, subscribe, or contact us.

  • Usage Data: including log files, IP address, browser type, device information, and how you interact with our Services.

  • Cookies & Tracking: small data files used to improve your experience, analyse site usage, and support marketing.

  • Business Data (Automation Services): if you use our automation features, we may process information you choose to connect (e.g., customer details, workflows, or third-party integrations).

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve our Services.

  • Personalise your experience.

  • Process payments and manage subscriptions.

  • Communicate with you about updates, features, or support.

  • Ensure security and prevent fraud.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share data with:

  • Service Providers & Partners: third-party vendors that support our apps and automation services (e.g., hosting, analytics, communication tools).

  • Legal Requirements: if required by law, regulation, or court order.

  • Business Transfers: in connection with a merger, acquisition, or sale of assets.

4. Third-Party Services & Integrations

Our Services may integrate with third-party platforms (e.g., automation tools, APIs, or cloud providers). Your use of these features may be subject to the third party’s own privacy policies. We recommend reviewing their terms before connecting.

5. Data Retention

We retain your information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law.

6. Data Security

We take reasonable steps to protect your information through technical, administrative, and physical safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or update your personal information.

  • Request deletion of your data.

  • Opt-out of marketing communications.

  • Withdraw consent for certain data uses.

To exercise these rights, contact us at [insert email].

8. Cookies

We use cookies to improve site functionality, analyse traffic, and enhance your experience. You can manage cookies through your browser settings, but some features may not function properly if disabled.

9. Children’s Privacy

Our Services are not directed at children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Xrossly
Email: [info@xrossly.com]